Smoking is not permitted anywhere at London Luton Airport except in external designated areas.
Special babycare rooms equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.
Spectrum Interactive WiFi
Getting online is easy at London Luton Airport. Our wireless internet access service is supplied and operated by Spectrum Interactive and covers the whole Airport.
How to connect to a Spectrum hotspot
- Turn on your wireless-enabled device
- When prompted to choose a WiFi network, select the Spectrum network
- Launch your web browser and a log-in page will appear
- Select a price plan, or enter your username and password to log on
You can also connect to a Spectrum hotspot if you have a Boingo, iPass or Skype Access account. Simply click the appropriate logo on the Spectrum ‘welcome page’ and follow the instructions.
For further connection tips, please visit Spectrum’s online FAQs
International Currency Exchange
ICE (International Currency Exchange) is one of the world’s leading providers of retail Bureau de Change and online foreign exchange services.
For over 40 years, ICE has provided millions of international travellers with foreign currency.
Visit our ICE branch at London Luton Airport where we offer a wide range of products/services.
ICE Luton is open 24hrs and can be found in the Check-In Concourse when you arrive at London Luton Airport.
For further information contact: + 44 (0) 1582 730 700
ICE also has outlets in
To pre-order your currency for collection and benefit from a better rate, please call ICE Luton on + 44 (0) 1582 730 700.*
* Please note that the exchange rates will vary from when you book it to when you collect it from your chosen branch.
Cash Point Machines / ATMs
Cash machines are available in the Check In Concourse.
Spectrum internet kiosks are situated in the Check-In Concourse. Equipped with large 19” screens where you can surf the web, check e-mail and play online games. £1 for 10 minutes payable by Sterling or Euro coins and most major credit/debit cards. A printing service is also available.
Internet kiosks are also available in the Onward Travel Centre and after Security.
For items lost/found on an aircraft or in air transit:
Please contact the airline handling agent - click here for a full list of Airline Handling Agencies
For items lost/found on airport property:
Please call Airport Lost Property on:
+44 (0)1582 395 219 and leave a voicemail message
There is a post box situated to the right of Door 3. Stamps are available from WH Smith and International Currency Exchange (ICE).
Restaurants, Bars & Convenience Store
Your choice of restaurants and bars in the Check In Concourse includes Starbucks, Bar des Voyageurs, Burger King, The Food Village, Costa Coffee, Caffe Nero and Yam Yam To Go.
Marks & Spencer Simply Food has a selection of the finest, freshest food and drink, plus some of life's other essentials.
For further information see our eating section - please click here
London Luton Airport offers a great range of shopping and gift ideas.
To see details please click here
The Special Assistance desk is located in the walkway between the main concourse and the check-in area.
Click here to see our 3D terminal map
Airline Ticket desks and Handling Agent desks are located in the Check In Concourse.
Entertainment and games.
Open 24 hours
Also in Arrivals & Departures
Toilets and telephones are situated in the Check In Concourse as follows;
- Opposite Check In Desks 4 & 5
- Opposite Check In Desks 43 & 44