London Luton Airport

Check-In Concourse

Smoking Policy

Smoking is not permitted anywhere at London Luton Airport except in external designated areas.

Babycare Room

Special babycare rooms equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.

Spectrum Interactive WiFi

Getting online is easy at London Luton Airport. Our wireless internet access service is supplied and operated by Spectrum Interactive and covers the whole Airport.

How to connect to a Spectrum hotspot

Turn on your wireless-enabled device
When prompted to choose a WiFi network, select the Spectrum network
Launch your web browser and a log-in page will appear
Select a price plan, or enter your username and password to log on

You can also connect to a Spectrum hotspot if you have a Boingo, iPass or Skype Access account. Simply click the appropriate logo on the Spectrum ‘welcome page’ and follow the instructions.

For further connection tips, please visit Spectrum’s online FAQs

The Change Group

The Change Group offers currency exchange and phonecards.

Open 0500 - 2200

The Change Group also has outlets in

Departure Lounge
Baggage Reclaim
Arrivals

For further information contact: +44 (0)1582 431702

Click here to pre-order for pick up at the Airport!

International Currency Exchange

ICE (International Currency Exchange) is able to provide you with the ultimate deal for your travel money. As one of the largest providers of travel money in the UK with branches across a number of airports, stations and city centres, we are committed to providing you with COMMISSION FREE currency.

Pre order and collect your money from the terminal. Secure online ordering for your convenience. Click here!

Open 24 hours

For further information contact: + 44 (0) 1582 730700

Cash Point Machines / ATMs

Cash machines are available in the Check In Concourse.

Internet Kiosks

Spectrum internet kiosks are situated in the Check-In Concourse. Equipped with large 19” screens where you can surf the web, check e-mail and play online games. £1 for 10 minutes payable by Sterling or Euro coins and most major credit/debit cards. A printing service is also available.

Internet kiosks are also available in the Onward Travel Centre and after Security.

Lost Property

For items lost/found on an aircraft or in air transit:
Please contact the airline handling agent - click here for a full list of Airline Handling Agencies

For items lost/found on airport property:
Please call Airport Lost Property on:

+44 (0)1582 395 219 and leave a voicemail message

Postal Facilities

There are postal facilities situated to the right of Door 3. Stamps are available from WH Smith and International Currency Exchange (ICE).

There is also a postal box in the Departure Lounge.

Restaurants, Bars & Convenience Store

Your choice of restaurants and bars in the Check In Concourse includes Starbucks, Bar des Voyageurs, Burger King, The Food Village, Costa Coffee, Caffe Nero and Yam Yam To Go.

Marks & Spencer Simply Food has a selection of the finest, freshest food and drink, plus some of life's other essentials.

For further information see our eating section - please click here