Departure Lounge

Smoking Policy

Smoking is not permitted anywhere at London Luton Airport except in external designated areas.

Babycare Room

Special babycare rooms, equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.

Spectrum Interactive WiFi

Getting online is easy at London Luton Airport. Our wireless internet access service is supplied and operated by Spectrum Interactive and covers the whole Airport

How to connect to a Spectrum hotspot

• Turn on your wireless-enabled device
• When prompted to choose a WiFi network, select the Spectrum network
• Launch your web browser and a log-in page will appear
• Select a price plan, or enter your username and password to log on

You can also connect to a Spectrum hotspot if you have a Boingo, iPass or Skype Access account. Simply click the appropriate logo on the Spectrum ‘welcome page’ and follow the instructions.

For further connection tips, please visit Spectrum’s online FAQs

International Currency Exchange (ICE)

ICE (International Currency Exchange) is one of the world’s leading providers of retail Bureau de Change and online foreign exchange services. For over 40 years, ICE has provided millions of international travellers with foreign currency. 
Visit our ICE branch at London Luton Airport where we offer a wide range of products/services including:

• Foreign currency at competitive exchange rates 

• Pre-order your currency for collection via phone

• Buy Back of Currency at 0% commission

• ATMs with free cash-withdrawals

• Western Union money transfer facilities

• Travellers Cheques

• Mobile phone top up 

• Rate Protection Guarantee

• International phone cards

• A wide range of currencies available

• Commission Free for students (must have valid student card)

• Sterling and Euro ATMS 

To pre-order your currency for collection and benefit from a better rate, please call ICE Luton on + 44 (0) 1582 730 700.*

Where can I find you?
When you arrive in the Departures Lounge at London Luton Airport we can be found on the right hand side of the walkway after Security.

ICE also has outlets in

• Check in Concourse

• Baggage Reclaim

• Arrivals

For further information contact: + 44 (0) 1582 730 700

*Please note that the exchange rates will vary from when you book it to when you collect it from your chosen branch.Please note that when paying by credit card, transactions for the purchase of foreign currency and/or travellers cheques will/may be treated as cash advances by your card issuer, for which a charge will/might be levied. This is NOT a charge made by ICE and we have no control over and have no liability for such charges. 

Terms and Conditions
Please see www.iceplc.com for our Terms and Conditions, or ask staff for more details.

Restaurants & Bars

Your choice of restaurants and bars in the Departure Lounge includes Est Bar, The Real Food Company, Benugo, Prêt a Manger, PIP, Starbucks Coffee and Krispy Kreme.

For further information see our Eating section please click here

Shopping

London Luton Airport's modern and stylish Departure Lounge offers passengers an excellent choice of shopping and gift ideas including Tie Rack, WHSmith, Accessorize, Aelia Duty Free, Dixons Travel, Pandora, Boots, Kurt Geiger, Sunglass Hut and JD Sports.

For further information see our Shopping section please click here

Special Assistance Waiting Area

The special assistance waiting area is located adjacent to Krispy Kreme.  Follow the signs to Gate 26.

Voyager

Entertainment and games.

Open 24 hours

Also in Check In Concourse

Additional Facilities

Toilets and telephones are situated within the Departure Lounge area as follows;

Beside Est Bar, next to Voyager
Beside The Real Food Company