Baggage Reclaim

Smoking Policy

Smoking is not permitted anywhere at London Luton Airport except in external designated areas.

Babycare Room

Special babycare rooms equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.

Lost Property

For items lost/found on an aircraft or in air transit:
Please contact the airline handling agent - click here for a full list of Airline Handling Agencies

For items lost/found on airport property:
Please call Airport Lost Property on:

+44 (0)1582 395 219 and leave a voicemail message

The Change Group

The Change Group offers currency exchange, BT Phonecards and travel insurance.

Open 0700 - 0300

The Change Group also has outlets in:

• Check In Concourse
• Departure Lounge
• Arrivals

For further information contact: +44 (0)1582 431702

Click here to pre-order for pick up at the Airport!

Customs Allowances

If purchases are within the allowance take the Blue Channel, or take the Green Channel if travelling from a non E.U. destination. Otherwise take the Red Channel and contact a Customs Officer.

For more information please click here

Toilets & Telephones

Situated within the baggage reclaim area.