Arrivals & Onward Travel Centre
Smoking Policy
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Smoking is not permitted anywhere at London Luton Airport except in external designated areas.
Onward Travel Centre
London Luton Airport's Onward Travel Centre offers passengers a one-stop shop for all your onward travel needs.
The centre includes sales points for car hire, rail, coach and bus tickets and APCOA Car Parking payment machines.
The Onward Travel Centre is located on the main concourse in the terminal building.
Should you wish to pre-book car hire, car parking, coach or bus tickets, please use the following links to book online.
Car Hire
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The car hire providers based at London Luton Airport are:
- Avis - 0870 6086348
- Europcar / National / Alamo - 0870 6075000 / 0870 1910528
- Hertz - 0870 8460012
- Enterprise Rent a Car - 01582 390969
Free shuttle buses operated by APCOA Car Parking are available to transfer passengers between the terminal and the car hire centre.
For special needs assistance please use the red assistance telephones by Door 1.
To book car hire, please click here
Spectrum Interactive WiFi
Getting online is easy at London Luton Airport. Our wireless internet access service is supplied and operated by Spectrum Interactive and covers the whole Airport
How to connect to a Spectrum hotspot
- Turn on your wireless-enabled device
- When prompted to choose a WiFi network, select the Spectrum network
- Launch your web browser and a log-in page will appear
- Select a price plan, or enter your username and password to log on
You can also connect to a Spectrum hotspot if you have a Boingo, iPass or Skype Access account. Simply click the appropriate logo on the Spectrum ‘welcome page’ and follow the instructions.
For further connection tips, please visit Spectrum’s online
FAQs
Travellers' Welfare
An Airport Chaplain, representing all major denominations, can be contacted through the public access telephones in the terminal.
For information about the Airport Chaplaincy, please click here
The Airport Chapel is located near to the Onward Travel Centre, please click here to see our 3D Airport Map
Parking
Great value car parking on site at London Luton Airport.
Click here for further information.
International Currency Exchange (ICE)
ICE (International Currency Exchange) is one of the world’s leading providers of retail Bureau de Change and online foreign exchange services. For over 40 years, ICE has provided millions of international travellers with foreign currency.
Visit our ICE branches at London Luton Airport where we offer a wide range of products/services including:
Foreign currency at competitive exchange rates
Pre-order your currency for collection via phone
Buy Back of Currency at 0% commission
ATMs with free cash-withdrawals
Western Union money transfer facilities
Travellers Cheques
Mobile phone top up
Rate Protection Guarantee
International phone cards
A wide range of currencies available
Commission Free for students (must have valid student card)
Sterling and Euro ATMS
To pre-order your currency for collection and benefit from a better rate, please call ICE Luton on + 44 (0) 1582 730 700. *
Where can I find you?
When you arrive at London Luton Airport we can be found in the Onward Travel Centre.
ICE also has outlets in
Departure Lounge
Baggage Reclaim
Check In Concourse
For further information contact: + 44 (0) 1582 730 700*
*Please note that the exchange rates will vary from when you book it to when you collect it from your chosen branch.Please note that when paying by credit card, transactions for the purchase of foreign currency and/or travellers cheques will/may be treated as cash advances by your card issuer, for which a charge will/might be levied. This is NOT a charge made by ICE and we have no control over and have no liability for such charges.
Terms and Conditions
Please see www.iceplc.com for our Terms and Conditions, or ask staff for more details.
Bars, Restaurants & Convenience Store
Your choice of restaurants and bars in Arrivals and the Onward Travel Centre includes Cafe Bar, Bar des Voyageurs, Burger King, The Food Village, Yam Yam To Go and Costa Coffee.
Marks & Spencer Simply Food has a selection of the finest, freshest food and drink, plus some of life's other essentials.
WHSmith offers a wide range of products including newspapers, magazines, books, sandwiches, tobacco, cold drinks and confectionery, plus a range of travel items and road maps for your onward journey.
For further information see our eating section, please click here.
University of Bedfordshire
The University of Bedfordshire is the largest provider of undergraduate and postgraduate education in Bedfordshire, and provides excellent opportunities for more people to access top quality higher education.
www.beds.ac.uk