Arrivals & Onward Travel Centre

Smoking Policy

Smoking is not permitted anywhere at London Luton Airport except in external designated areas.

Onward Travel Centre

London Luton Airport's Onward Travel Centre offers passengers a one-stop shop for all your onward travel needs.

The centre includes sales points for car hire, rail, coach and bus tickets and APCOA Car Parking payment machines.

The Onward Travel Centre is located on the main concourse in the terminal building.

Should you wish to pre-book car hire, car parking, coach or bus tickets, please use the following links to book online.

• Book car parking online please click here
• Book coach or bus tickets please click here
• Book train tickets please click here

Car Hire

The car hire providers based at London Luton Airport are:

• Avis - 0870 6086348
• Europcar / National / Alamo - 0870 6075000 / 0870 1910528 
• Hertz - 0870 8460012 
• Enterprise Rent a Car - 01582 390969

Free shuttle buses operated by APCOA Car Parking are available to transfer passengers between the terminal and the car hire centre.

For special needs assistance please use the red assistance telephones by Door 1.

To book car hire, please click here

Spectrum Interactive WiFi

Getting online is easy at London Luton Airport. Our wireless internet access service is supplied and operated by Spectrum Interactive and covers the whole Airport

How to connect to a Spectrum hotspot

• Turn on your wireless-enabled device
• When prompted to choose a WiFi network, select the Spectrum network
• Launch your web browser and a log-in page will appear
• Select a price plan, or enter your username and password to log on

You can also connect to a Spectrum hotspot if you have a Boingo, iPass or Skype Access account. Simply click the appropriate logo on the Spectrum ‘welcome page’ and follow the instructions.

For further connection tips, please visit Spectrum’s online

FAQs

Taxis

Licensed Hackney Carriages are available from the rank outside the terminal in the Drop Off Zone.

For further information or to make an advanced booking:

Alpha Taxis Luton
Tel: +44 (0) 1582 599499
www.alphataxisluton.com
e-mail: booking@alphataxisluton.com

Cabco Taxis Luton
Tel: +44 (0) 1582 737777
www.cabcotaxisluton.co.uk
e-mail: booking@cabcotaxisluton.co.uk

Luton Taxi Association
Tel: + 44 (0) 1582 735555
www.lutontaxis.com
e-mail: admin@lutontaxis.com

Travellers' Welfare

An Airport Chaplain, representing all major denominations, can be contacted through the public access telephones in the terminal.

For information about the Airport Chaplaincy, please click here

The Airport Chapel is located near to the Onward Travel Centre, please click here to see our 3D Airport Map

Parking

APCOA offers great value car parking on site at London Luton Airport.

Click here for further information.

The Change Group

The Change Group offers currency exchange and phonecards.

Open 0700 - 0300

The Change Group also has outlets in:

• Check In Concourse
• Departure Lounge
• Baggage Reclaim

For further information contact: +44 (0)1582 431702

Click here to pre-order for pick up at the Airport!

Bars, Restaurants & Convenience Store

Your choice of restaurants and bars in Arrivals and the Onward Travel Centre includes Cafe Bar, Bar des Voyageurs, Burger King, The Food Village, Yam Yam To Go and Costa Coffee.

Marks & Spencer Simply Food has a selection of the finest, freshest food and drink, plus some of life's other essentials.

WHSmith offers a wide range of products including newspapers, magazines, books, sandwiches, tobacco, cold drinks and confectionery, plus a range of travel items and road maps for your onward journey.

For further information see our eating section, please click here.

Airport Map

To view our 3D Terminal map please click here.