Departure Lounge

Smoking Policy

Smoking will not be permitted anywhere at London Luton Airport except in external designated areas.

Babycare Room

Special babycare rooms, equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.

BT Openzone Wireless LAN

BT Openzone, a public-access wireless broadband (Wi-Fi) service that gets you online at high speed when you're out and about, is now available at London Luton airport! This means you can now access the internet in hotspots around the airport without having to plug in internet cables or wires.

Visit the following areas of the airport to pick up a BT Openzone signal:

• The seating areas in the Departure Lounge
• The seating areas around the Departure Lounge Gates 1 - 9
• The seating areas around the Departure Lounge Gates 10 - 12
• Catering Units
• The Executive Lounge

Once you're in a hotspot, open an internet browser and enter www.btopenzone.com to access the BT Openzone log-in page. If you don't already have an account with BT Openzone, you can purchase BT Openzone access time when you're in any hotspot, or from this website by clicking here and then clicking on the BT Openzone banner at the bottom of the page.

The Change Group

The Change Group offers currency exchange, BT Phonecards and travel insurance.

Sterling ATM / Cash machine

Open 0430 - Last departing flight

The Change Group also has outlets in:

• Check In Concourse
• Baggage Reclaim
• Arrivals

For further information contact: +44 (0)1582 431702

Click here to pre-order for pick up at the Airport!

Postal Facilities

There are postal facilities situated outside W H Smith and stamps are on sale inside the store.

Restaurants & Bars

Your choice of restaurants and bars in the Departure Lounge includes Est Restaurant, Est Bar Est, The Real Food Company, Prêt a Manger, PIP and Starbucks.

For further information see our Eating section please click here.

Shopping

London Luton Airport's modern and stylish departure lounge offers passengers an excellent choice of shopping and gift ideas including Tie Rack, W H Smith, Accessorize, The Travel Galleria, Dixons, Monsoon, Boots, Kurt Geiger, Sunglass Hut and JD Sports.

For further information see our Shopping section please click here.

Special Assistance Waiting Area

The special assistance waiting area is located adjacent to Sunglass Hut in the Departure Lounge seating area.

Voyager

Entertainment and games.

Open 24 hours

Also in Check In Concourse

Additional Facilities

Toilets and telephones are situated within the Departure Lounge area as follows;

Between Est Restaurant and Voyager
Between Accessorize and The Real Food Company

Airport Map

To view our 3D Terminal Map please click here.