Baggage Reclaim

Smoking Policy

Please note:
From 1st July 2007 it is against UK Law to smoke in public buildings.

Smoking will not be permitted anywhere at London Luton Airport except in external designated areas.

Babycare Room

Special babycare rooms equipped with changing tables, nappy dispensers and other essential equipment are available to provide comfort and privacy for passengers travelling with young babies.

Lost Property

For items lost/found on an aircraft or in air transit:
Please contact the airline handling agent.

Please click here for a full list of Handling Agencies.

For items lost/found on airport property:
Please call Airport Lost Property on:

+44 (0)1582 395 219

The Change Group

The Change Group offers currency exchange, BT Phonecards and travel insurance.

Open 0700 - 0300

The Change Group also has outlets in the Check In Concourse, Departure Lounge and Arrivals areas of the Airport.

For further information contact: +44 (0)1582 431702

Customs Allowances

If purchases are within the allowance take the Blue Channel, or take the Green Channel if travelling from a non E.U. destination. Otherwise take the Red Channel and contact a Customs Officer.

For more information see: www.hmce.gov.uk

Toilets & Telephones

Situated within the baggage reclaim area.

Airport Map

To view our 3D Terminal Map please click here.