Team How do I contact them?
Air Traffic Control

www.nats.co.uk

Airline Routes & Regulation

CAA

Baggage

Please contact your

Airline or Handling Agent

Balloon or Lantern Release

Please submit an online application to NATS (Non-Standard Flight Applications),  www.nats.co.uk/nsf  

CAA guidelines

Please note that enquiries should be made a minimum of 28 days prior to the event.

Border Force (Customs and Passport Control)

www.gov.uk/government/organisations/border-force

Feedback (launches email)

Buildings, Terminal Facilities and Services

Email [email protected] regarding airport facilities buildings and facilities.

Car Parking

[email protected]
(manned Mon - Fri from 9am - 8pm excluding public holidays)

 0345 303 7397  (9am - 8pm)
 07809 492373  (emergency out of hours)

Charges & Conditions

[email protected]

Check In and Boarding

Please contact your

Airline or Handling Agent

Community Relations

[email protected]

Customer Feedback

[email protected]

Executive Lounge

Click here to book

Fast Track
[email protected]
 
Flight Information

Live Flight Information

Please contact your Airline

Lost Property







Stolen item?

If you lost something onboard an aircraft, please contact the airline's Handling Agents

If you lost something when in or around the airport buildings or premises, please contact Luggage-Point [email protected]

Tel:  +44 (0)330 223 0893 (option 4)

If you think something may have been stolen, you must contact the Police

Main Switchboard Tel: +44 (0)1582 405100
Noise Monitoring

https://www.london-luton.co.uk/corporate/community/noise
[email protected]  

Tel: +44 (0)1582 395382

Aerodrome Safeguarding and Crane permits enquiries [email protected]
Press Office & Media Enquiries

[email protected]
Tel: +44 (0) 1582 395333
Office hours: Mon-Fri 9:00 - 17:30

Out of hours:
Please leave a message for the duty press officer

Security

Security info

dft

Shopping & Eating

Visit our Shopping section

Visit our Eating section

Disabled Facilities & Special Assistance

[email protected]

How to book Special Assistance

Terminal Fire Safety

Click here to email

Public Transport

Visit our To and From LLA page

Website Feedback

[email protected]

Whistleblowing Hotline

www.londonlutonairport.ethicspoint.com
For mobile users: http://londonlutonairportmobile.ethicspoint.com/
Tel: +44 (0) 800 046 5663

The Whistleblowing hotline is intended for employees of London Luton Airport Operations Limited to report a suspected danger or illegality in the public interest in relation to the airport. People who are not employees of London Luton Airport Operations Limited also have the option of reporting such matters using this hotline. For any other matters please use the appropriate contact listed above, including the Customer Feedback contact: [email protected].

London Luton Airport postal address

London Luton Airport Operations Limited
Percival House, 2nd floor
134 Percival Way
Luton, Bedfordshire
LU2 9NU

Email us

For complaints and enquiries email us.

Email us

Main Switchboard: +44 (0) 1582 405100


London Luton Airport Operations Limited is a company registered in England and Wales with registration number 03491213 whose registered office is at Percival House 134 Percival Way, London Luton Airport, Luton, United Kingdom, LU2 9NU.