Baggage know-how

Baggage Reclaim

Our Baggage Reclaim hall is easily reached, and our belts are clearly labelled. There are toilets and payphones there too.

Luggage Trolleys

Wanzl supply high quality luggage trolley vending equipment and luggage trolleys, for the use of all passengers flying in and out of London Luton Airport.

Need to ship luggage?

Too heavy to take with you? Luggage-Point’s Shipping service can get your goods from A to B in next to no time.

Need to store a bag?

We’re too Security Smart to have lockers at LLA, but our friends at the Luggage-Point can help if you would like to store a bag.

Anything to declare at customs?

Between Baggage Reclaim and our public Arrivals area, you’ll have to pass through UK Customs.

Your bag hasn’t reached Baggage Reclaim yet?

Your airline’s ground handling agent will be working on it. If you need to speak with someone, head to the Baggage Facilities desk in the Baggage Reclaim area or contact them direct.

Your bag is damaged?

We’re really sorry to hear that. You’ll need to contact your airline's ground handling agent who has the care of your luggage from the time it was checked in/ dropped off until the time you get it back on your arrival.

Have a bigger bag than usual?

Bags of all shapes and sizes can be transported on your flight, but there are charges for any that exceed your airline’s allowance. Go to the Outsized Baggage Desk in to hand in any oversized items.

Bag Wrapping Services

If you’re worried about your items being damaged or opened by accident and spillages, whilst deterring thieves and wrongdoers from interfering with your belongings use Luggage-points bag wrapping service.

Had an item confiscated at Security?

Use Luggage-Points Mail it On service to arrange for your item to be posted to your eventual destination, your home address or alternatively stored securely at the airport until your return.