London Luton Airport (LLA) is one of the UK’s busiest airports, carrying 16 million passengers in 2023. The airport is operated by a consortium of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a specialist global investment manager. Airlines operating from LLA include easyJet, Wizz Air, Ryanair, TUI, FlyOne, SunExpress, Dan Air and El Al.
As Luton’s biggest employer, LLA is uniquely positioned to make a significant positive impact on the local region and its economy, currently supporting around 27,000 jobs directly and through its supply chain.
LLA is committed to playing a leading role in making aviation sustainable and has been named as the best performing company by GRESB, an internationally recognised sustainability framework that benchmarks environmental, social and governance (ESG) management and performance.
Department: Information Technology
Reports to: Head of IT
Work Pattern: Mon-Fri 9am-5:30pm
MAIN PURPOSE OF POST:
The IT Office Administrator provides support and coordination of procurement and asset management to the IT department, manages department level communications and business compliance, as well as ensuring the efficient execution of the department's daily activities.
MAIN DUTIES WILL INVOLVE THE FOLLOWING:
- Provide overall administrative support to the IT department.
- Manage procurement activities for IT. Raise purchase orders, track deliveries, and manage invoicing.
- Provide support for day-to-day contract management, ensuring compliance with LLA procurement and finance processes.
- Monitor and track department-level Health & Safety compliance requirements.
- Organise IT staff training in coordination with IT team managers and maintain training and certification records.
- Organise and minute formal IT meetings in a compliant & detailed manner.
- Assist the IT Compliance Officer with completing tasks and creating procedures so that the IT department complies with internal processes and legal obligations.
- Administer the content of the IT intranet. Coordinate and create documentation and communications for new services and changes to the department, in conjunction with the IT teams.
- Support Executive Assistants in organising business meetings, department reviews and new business initiatives.
- To provide recommendations for service improvements to the IT Departments’ processes.
- Responsibility for the health, safety and wellbeing of yourself and colleagues in the workplace; supporting our journey to create an open and honest wellbeing culture at LLA.
KEY REQUIREMENTS FOR THE ROLE:
Essential
- Experience of working as an Administrator in a fast-paced environment.
- Good computer skills, particularly with Microsoft Office products.
- Understanding and experience of end-to-end procurement processes.
- Ability to monitor deadlines and KPIs of teams.
- Excellent relationship management skills, ability to build strong relationships.
- Excellent communication skills (verbal and written).
- Well organised, adaptable, and able to balance priorities.
- Willing to invest time, effort, and energy to learn & develop new skills and capabilities.
Desirable
- Experience working with finance and billing systems.
- Experience in a regulated environment.
PERSONAL SPECIFICATION:
- Communication. Structures and conveys information and ideas effectively. Communicates to ensure they are understood by others, that they understand others and share information with colleagues at all levels.
- Customer Focus. Understands what the customer needs and then works to exceed their expectations and meeting their individual needs.
- Achieving results. Knows what needs to be achieved by when. Anticipates obstacles. Motivates self and others to overcome barriers and achieve results.
- Personal Responsibility & Credibility. Take personal responsibility for making things happen and achieving results. Displays commitment, accountability and conscientiousness. Acts with integrity.
- Strategic Perspective. Addresses issues with a broad view to achieve the organization’s goals. Thinks beyond the immediate and prepares for the future
- Planning & Organising. Identifies a goal and puts in place a sequence of steps to ensure priorities are delivered on time, making effective use of resources
- Team Focus. Develops effective working relationships inside and outside traditional boundaries to achieve organisational goals. Breaks down barriers between groups and involves others in discussions and decisions
You will be required to pass a range of referencing and vetting checks, including a Criminal Record Check and for certain roles a Counter Terrorism Check. You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education.
This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager in order to meet the operational needs of the business.
For any further information, please contact the Human Resources department
[email protected] London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at
https://www.london-luton.co.uk/privacy-notice.
LLA is committed to fostering, promoting and preserving a culture of diversity, equality and inclusion, as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunities employer and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!
To apply:
Please email your CV and covering letter to [email protected] using reference ITA2504 in the subject line.