IT Portfolio Manager

Job description & person specification

Title: IT Portfolio Manager

Department: Information Technology

Reports to: Head of IT

Work patterns: Monday to Friday 9 a.m. to 5.30 p.m. (excluding Bank Holidays)

Department overview:

The IT Department at London Luton Airport manages information systems and technology across the airport, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management.

Job purpose summary:

Reporting to the Head of IT, the IT Portfolio Manager will lead a small team responsible for turning business requirements into successful projects. It’s a people-centred role that requires a track-record of delivering projects, strong stakeholder relationship skills, and the ability to coach and develop other project managers.

The IT Portfolio Manager is a trusted business partner for our internal and external customers, understanding their needs and requirements, and is accountable for delivery of agreed initiatives.

You’ll lead your own team of IT project professionals (currently two project managers and one PMO manager) with contract management responsibility for several external partners who provide additional project delivery resources when required.

Key responsibilities and accountabilities:

  • Business partnering: Building trusted relationships across airport departments and external partners to understand their current and future technology needs.
  • Shaping the portfolio: Turning new demand into a prioritised, deliverable roadmap of IT projects.
  • Leading and developing the team: Managing and developing our IT Project Managers and IT PMO to deliver consistent, high-quality outcomes.
  • Overseeing delivery: Ensuring projects are governed effectively, delivered to time and on budget, and that risks are well managed.
  • Be hands-on when needed: As a small team, you’ll be comfortable running your own projects or undertaking assurance reviews when needed.
  • Driving improvement: Continually evolving our project management framework, reporting and demand management approaches to strengthen delivery maturity across the IT department.
  • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.

Knowledge, skills and experience required:

Essential

  • Demonstrable experience of managing a portfolio of technology projects.
  • Recent experience of managing, coaching and developing IT Project Managers or PMO professionals.
  • Excellent communication, planning and stakeholder management skills.
  • Strong understanding of project governance, budgeting and portfolio reporting.
  • Commercial and financial acumen with experience of building business cases.
  • Experience working with or managing third-party suppliers and consultancy partners.
  • A project, programme or portfolio management qualification.
  • Willing to work from our offices at London Luton Airport for at least 3 days a week typically as you’ll need to be visible to your stakeholders, customers and delivery teams.

Desirable

  • Demonstrable CPD and self-development throughout your career.
  • Exposure to Cyber Security or Information Security projects or frameworks – our portfolio has a growing number of initiatives in this space.
  • Proficiency in Microsoft Power Apps and Power BI to help us reduce administrative and reporting tasks that don’t add value.
  • An understanding of business change principles.

 

This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.

For any further information, please contact the Human Resources department at [email protected]. London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice.

LLA is committed to fostering, promoting and preserving a culture of diversity, equality and inclusion, as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!

To apply:

If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the IT Portfolio Manager job description to [email protected], using the reference PM3010 in the subject line. In the body of the email, please make sure to include the following: 

  • Current and expected salary 
  • Notice period/availability to start
  • Right to work in the UK / sponsorship requirements
  • Whether you are happy to travel to Luton three days a week