Passenger Information
Changes to our drop off and pick up options
Following the opening of Terminal Car Park 2, the paid-for Drop off and Pick up area has been relocated,
The temporary Drop-Off and Pick-Up facility in the Mid-Stay car park has now closed.
Our brand-new covered Express Drop-Off and Pick-Up zone costs £7 for 10 minutes and operates as a cashless and barrier-free system, providing quick and convenient access to the terminal building.
Automatic Number Plate Recognition (ANPR) will be in operation, and payments should be made online after your visit.
Please click here to make your payment.
Alternative Drop off and Pick-Up
Passengers now have two hours Free, instead of one to Drop-Off or Pick-Up in our Long Stay car park
Blue Badge Holders & passengers with booked special assistance
For ease of access to the terminal, we recommend Terminal Car Park 1 for Blue Badge holders and those who have pre-booked Assisted Travel (previously known as Special Assistance).
Blue Badge holders and those with pre-booked assistance benefit from 30 minutes of FREE parking, and reduced rates for longer stays up to 24 hours, in Terminal Car Park 1. For more information, see here.
EV vehicles
Passengers being dropped off or picked up in a fully electric vehicle are eligible for a reduced tariff when using Terminal Car Park 1 only.
Recruitment Scam
We’ve recently been made aware of some fraudulent online recruitment advertisements for positions at London Luton Airport, asking applicants to make a payment ahead of an interview or job offer. All recruitment opportunities for London Luton Airport are posted here, on our official website. We will never charge applicants for pre-employment checks. Please ignore any unsolicited messages, adverts, or emails requesting payment or personal information, and do not respond to them. If you have any concerns about the legitimacy of a job posting or communication, please contact us directly through our official channels.Border Management System for Europe
A modern, more efficient border management system for Europe
Travelling to a number of European countries is about to become easier thanks to the Entry/Exit System (EES). The EES is Europe’s new border management system for registering non-EU nationals travelling for a short stay, each time they cross the external borders of 29 European countries. It is being put into place to make border checks easier, secure, and efficient for passengers.
Starting from 12 October 2025, the 29 European countries using the EES will progressively roll out the system at their external borders over a period of six months.
To find out more, please visit: https://travel-europe.europa.eu/pub
M1 Closures - December 2025
| Date | Duration | Details | Diversion |
| Monday 8th December | 5 nights (21:00 - 06:00) | Northbound: M1 northbound junctions 9 - 10 | Leave the M1 at junction 9 and join the A5183 northbound. Stay on the A5183 until you reach the A505 junction. Turn onto the A505 and follow it to M1 junction 11. From junction 11, rejoin the M1 northbound to continue your journey. If you’re heading to London Luton Airport, join the M1 southbound from junction 11 and exit at junction 10 for the airport. |
| Tuesday 9th December | 1 night (22:00 - 05:00) | Southbound: M1 southbound at junction 13a | Traffic will be diverted northbound to junction 14, to return southbound to junction 13. |
Please check National Highways for more details.
Check your passport is valid for travel
If you’re travelling in the EU, please check your passport is valid for the dates you are travelling. You will need to renew your passport if:
- There’s less than three months left on your passport while you’re travelling
- Your passport is 10 years old or more on the day you enter an EU country
Find the latest Government advice on passports and travel abroad here.
Fast Track Security unofficial reseller
LLA has become aware of several passenger complaints concerning the purchase of Fast Track Security Tickets through a third-party entity known as My Trip Online.
We want to make it clear that LLA has no connection or affiliation with, and does not endorse, My Trip Online or its business practices.
Passengers have reported that after purchasing Fast Track Security Tickets through My Trip Online, they were unwittingly enrolled on a subscription service, incurring charges of €79 every three months until cancellation. This has led to several complaints and confusion, with some passengers mistakenly believing that LLA was involved in or had authorised these transactions.
Passengers are advised that fast-track tickets are available for purchase directly from LLA with no additional charges, using the following link.
We would always strongly advise our passengers to exercise caution when purchasing tickets from any third-party websites.
For any concerns or questions, please email LLA’s customer service department directly: [email protected]
Prepare for Security
We want to help ensure you enjoy a smooth journey, and that starts with making security simple.
It’s as easy as Bag. Tray. Go. Pack everything in your bag, place your bag in a security tray and head through security. Then you’re free to discover, explore and relax in Departures before your flight.
Electronic Travel Authorisation
Travelling to Europe
Please check the requirements for an Electronic Travel Authorisation when travelling to destinations in Europe.
You can find more information here.
Travelling to UK
From April 2025, all travellers to the UK, except British and Irish citizens, will need permission to travel in advance through either an ETA or an eVisa.
All eligible non-European nationals will require an Electric Travel Authorisation (ETA) to travel to or transit through the UK. Eligible Europeans will be able to apply from 5th March 2025 and will need an ETA to travel to or transit through the UK from 2nd April 2025.
You’ll need an ETA to:
- Come to the UK for up to 6 months for tourism, visiting family and friends, business or study.
- Come to the UK for up to 3 months on the Creative Worker visaconcession.
- Transit through the UK – including if you’re not going through UK border control.
- Coming to the UK for a permitted paid engagement.
Page last updated at 15:31 on 05/12/2025