Passenger Information

Jump to: Drop off and pick up options | Security | Border Control, Visas and passports | M1 Closures | Recruitment Scam

Drop off and pick up options

Following the opening of Terminal Car Park 2, the paid-for Drop off and Pick up area has been relocated.

The temporary Drop-Off and Pick-Up facility in the Mid-Stay car park has now closed.

Our brand-new covered Express Drop-Off and Pick-Up zone costs £7 for 10 minutes and operates as a cashless and barrier-free system, providing quick and convenient access to the terminal building.

Automatic Number Plate Recognition (ANPR) will be in operation, and payments should be made online after your visit.

Please click here to make your payment.

Alternative Drop off and Pick-Up

Passengers now have two hours Free, instead of one to Drop-Off or Pick-Up in our Long Stay car park

Blue Badge Holders & passengers with booked special assistance

For ease of access to the terminal, we recommend Terminal Car Park 1 for Blue Badge holders and those who have pre-booked Assisted Travel (previously known as Special Assistance).

Blue Badge holders and those with pre-booked assistance benefit from 30 minutes of FREE parking, and reduced rates for longer stays up to 24 hours, in Terminal Car Park 1. For more information, see here.

EV vehicles

Passengers being dropped off or picked up in a fully electric vehicle are eligible for a reduced tariff when using Terminal Car Park 1 only.

Border Control, Visas and passports

Check your passport is valid for travel

If you’re travelling in the EU, please check your passport is valid for the dates you are travelling. You will need to renew your passport if:

There’s less than three months left on your passport while you’re travelling
Your passport is 10 years old or more on the day you enter an EU country

Find the latest Government advice on passports and travel abroad here.

Border Management System for Europe

A modern, more efficient border management system for Europe

Travelling to a number of European countries is about to become easier thanks to the Entry/Exit System (EES). The EES is Europe’s new border management system for registering non-EU nationals travelling for a short stay, each time they cross the external borders of 29 European countries. It is being put into place to make border checks easier, secure, and efficient for passengers.

Starting from 12 October 2025, the 29 European countries using the EES will progressively roll out the system at their external borders over a period of six months.

To find out more, please visit: https://travel-europe.europa.eu/pub

Electronic Travel Authorisation

Travelling to Europe

Please check the requirements for an Electronic Travel Authorisation when travelling to destinations in Europe.

You can find more information here.

Travelling to UK

From April 2025, all travellers to the UK, except British and Irish citizens, will need permission to travel in advance through either an ETA or an eVisa.

All eligible non-European nationals will require an Electric Travel Authorisation (ETA) to travel to or transit through the UK. Eligible Europeans will be able to apply from 5th March 2025 and will need an ETA to travel to or transit through the UK from 2nd April 2025.

You’ll need an ETA to:

Come to the UK for up to 6 months for tourism, visiting family and friends, business or study.
Come to the UK for up to 3 months on the Creative Worker visa concession.
T ransit through the UK – including if you’re not going through UK border control.
Coming to the UK for a permitted paid engagement.

Find out more here.

Security

Prepare for Security

We want to help ensure you enjoy a smooth journey, and that starts with making security simple.

It’s as easy as Bag. Tray. Go. Pack everything in your bag, place your bag in a security tray and head through security. Then you’re free to discover, explore and relax in Departures before your flight.

Fast Track Security unofficial reseller

LLA has become aware of several passenger complaints concerning the purchase of Fast Track Security Tickets through a third-party entity known as My Trip Online.

We want to make it clear that LLA has no connection or affiliation with, and does not endorse, My Trip Online or its business practices.

Passengers have reported that after purchasing Fast Track Security Tickets through My Trip Online, they were unwittingly enrolled on a subscription service, incurring charges of €79 every three months until cancellation. This has led to several complaints and confusion, with some passengers mistakenly believing that LLA was involved in or had authorised these transactions.

Passengers are advised that fast-track tickets are available for purchase directly from LLA with no additional charges, using the following link.

We would always strongly advise our passengers to exercise caution when purchasing tickets from any third-party websites.

For any concerns or questions, please email LLA’s customer service department directly: [email protected]

M1 Closures - January 2026

Date	Closure	Details
Monday 19 January 2026	M1 southbound junction 10 entry slip closure including the A1081 fast link road	Traffic will be diverted northbound to junction 11 and return back to junction 10
Tuesday 20 January 2026	M1 Junction 10 Pepperstock roundabout	Traffic will be diverted to junction 9 and return back to junction 10
Wednesday 21 January 2026	M1 northbound between junctions 9 and 11a	Drivers should leave the M1 northbound at junction 9 and follow the A5183. Continue onto the A505 and then onto the A5 where you can rejoin the M1 junction 11a. Drivers wishing to join the M1 northbound at junction 10 will be diverted southbound to junction 9 and follow the diversion above. Drivers wishing to join the M1 northbound at junction 11, will be diverted via the A505 to join the A5 then rejoin the M1 junction 11a.
Thursday 22 January 2026	M1 northbound between junctions 11a and 14	Traffic will be diverted via the A5. Then to the A505 to continue on the A4146. Then to the A5 onto V6 (Standing Way). Then follow the A4146 (Tongwell Street) to Childs Way to the A509 to rejoin the M1 at junction 14. Traffic wishing to join the M1 junction 13 will be diverted via the A421 to join the above diversion.
Friday 23 January 2026	M1 southbound between junctions 14 and 11a	Follow the above diversion in reverse.
Saturday 24 January 2026	M1 southbound between junctions 11a and 9	Drivers should leave the M1 southbound at junction 11a and follow the A5 Join the A505 and continue to the A5183 where you can rejoin the M1 junction 9. Drivers wishing to join the M1 southbound at junction 11 will be diverted via the A505 to the A5183 to rejoin the M1 junction 9 southbound. Drivers wishing to join the M1 southbound at junction 10, will be diverted northbound to junction 11 to follow the diversion from junction 11.

Recruitment Scam

We’ve recently been made aware of some fraudulent online recruitment advertisements for positions at London Luton Airport, asking applicants to make a payment ahead of an interview or job offer. All recruitment opportunities for London Luton Airport are posted here, on our official website. We will never charge applicants for pre-employment checks. Please ignore any unsolicited messages, adverts, or emails requesting payment or personal information, and do not respond to them. If you have any concerns about the legitimacy of a job posting or communication, please contact us directly through our official channels.

Page last updated at 09:05 on 19/01/2026

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