Senior IT Project Manager

Job description & person specification

Title: Senior IT Project Manager

Department: Information Technology

Reports to: IT Portfolio Manager

Work patterns: Monday to Friday 9 a.m. to 5.30 p.m. (excluding Bank Holidays)

Department overview:

The IT Department at London Luton Airport manages information systems and technology across the airport, with teams responsible for IT Operations & Service Delivery, IT Infrastructure, Cyber & Information Security, Data Science, and Project & Portfolio Management.

Job purpose summary:

Reporting to the IT Portfolio Manager, the Senior IT Project Manager has responsibility for delivering multiple technology-enabled initiatives across the airport. It’s a varied role that requires a track-record of delivery, strong relationship skills, and the ability to turn business requirements into tangible outcomes.

The Senior IT Project Manager works closely with our internal and external customers on a blend of large and small initiatives that have a technology component. Work will range from IT-for-IT projects, such as infrastructure and systems upgrades or lifecycle refreshes, to business systems projects that introduce new software solutions across the airport, to the delivery of IT & Cybersecurity requirements on capital/construction programmes.

Key responsibilities and accountabilities:

  • Delivering results for your customers: Delivering consistent, high-quality results for project sponsors and customers.
  • Project Management fundamentals: Following our IT Project Management Framework, you’ll ensure initiatives are scoped, planned, resourced, governed and delivered in a controlled way, with a focus on outcomes.
  • Shaping business requirements and business cases: Working with sponsors and their teams to develop their requirements and justification for change.
  • Run effective meetings: Whether it’s a steering group, project board or project team meeting, your meetings will be timely, structured and effective.
  • Risk, issue and dependency management: You’ll identify and manage risks and dependencies proactively.
  • Reporting: Your sponsor and project team will be kept up to date on project progress, with regular management reporting (and escalation if required) to the IT Portfolio Board.
  • Coaching your project team: As a champion of our IT Project Management Framework, you’ll be a role model for project delivery excellence, seeking opportunities to upskill your project team and other members of the IT department along the way.
  • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.

Knowledge, skills and experience required:

Essential

  • A minimum of 3 years working as a Project Manager on a variety of technology-enabled projects.
  • Experience working in fast-paced operational roles, with the ability to multitask on a variety of initiatives, prioritising across tasks and projects where required.
  • Proficient in using Microsoft cloud-based project, planning, collaboration, and reporting tools.
  • Experience building project business cases and managing project finances.
  • Excellent written and verbal communication skills with the ability to influence at all levels.
  • A project or programme management qualification or a demonstrable track record in self-development throughout your career.
  • Willing to work from our offices at London Luton Airport for at least 3 days a week, typically as you’ll need to be visible to your stakeholders, customers and delivery teams.

Desirable

  • A general understanding of some of the following: IT infrastructure and network projects, systems architecture, databases, APIs and cloud platforms.
  • Relevant work experience in agile or lean delivery approaches, with a willingness to help shape our own delivery processes where relevant.
  • Experience managing procurement processes, including pre-market engagement, requests for bids, and tender evaluations.
  • Exposure to Cyber Security or Information Security projects or frameworks – our portfolio has a growing number of initiatives in this space.
  • An understanding of business change principles.

 

This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.

For any further information, please contact the Human Resources department at [email protected]. London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice.

LLA is committed to fostering, promoting and preserving a culture of diversity, equality and inclusion, as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!

To apply:

If you wish to apply for this role, please send your CV that summarises your knowledge, skills, and experience within the context of the Senior IT Project Manager job description to [email protected], using the reference SPM3010 in the subject line. In the body of the email, please make sure to include the following: 

  • Current and expected salary 
  • Notice period/availability to start
  • Right to work in the UK / sponsorship requirements
  • Whether you are happy to travel to Luton three days a week