London Luton Airport (LLA) is one of the UK’s busiest airports, and is forecast to carry 17.7 million passengers in 2024.
The airport is operated by a consortium of which the majority shareholder is AENA, the world’s largest airport operator, and InfraBridge, a specialist global investment manager. Airlines operating from LLA include easyJet, Wizz Air, Ryanair, Tui, FlyOne, Sun Express and El Al.
Responsible to: Security Duty Manager
Department: Security
Contract: Probation for 6 months with the potential to lead into a permanent position.
Shift pattern:
- Full time: an average of 39hrs a week, over a 7-day period, mixture of early and late. Working times range from 04:10 to 21:10hrs. Salary: £26,388 per annum
- Part time: an average of 17.5hrs a week, over a 7 day period, working 4 day on, 4 days off. Working times are 03:00 to 08:00. Salary: £11,769 per annum
Purpose of job:
To ensure the safe and smooth transition of passengers, staff and airport users whilst maintaining the highest level of customer service and satisfaction at all times.
Training:
To prepare you for taking on the role, you’ll undergo a six-week training period. The six weeks are on a 09:00-17:00 Monday-Friday schedule, based at the terminal at the airport. This will consist of both classroom and operational training.
Eligibility criteria:
You must be able to read, write and speak fluent English, whilst additional language skills are desirable but not compulsory. Our Security Officers are required by legislation to have full colour vision and the capability to appropriately perform a range of duties. It’s also important that you are physically fit as the role will require you to spend periods of time sitting, standing, bending and walking. The minimum age requirement is 18 due to clearance legislation.
You will also be required to pass through a range of referencing and vetting checks, including a Criminal Record Check and Counter Terrorism Check. You must also have lived in the UK for at least 3 years with a 5-year work history, unless in education. On-going start dates available.
To apply:
Please follow the link
Key duties and responsibilities:
- Screening of personnel via body and bag searching.
- X-ray duties
- Vehicle searching
- Controlling access points.
- Read and adhere to security notices as well as completing documentation.
- Responding to and assisting with emergency situations such as aircraft emergencies, terminal evacuations and security incidents.
- Carry out patrols
- Enforcement of the airport byelaws.
- Assisting passengers with their general enquires
Role competencies:
- Good communication – both oral and written
- Team Focus - appreciates the importance of diversity
- Flexibility – can react to changing operational environments.
- Achieving results – has a ‘can do’ attitude
- Customer service - Listens and responds effectively to customer questions; resolves problems to the customer’s satisfaction; respects all internal and external parties and commits to exceeding expectations
NB: Successful applicants must be able to provide us 5 years checkable work/ education history and pass a satisfactory criminal record check
*This Job Description & Person Specification is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. Due to the diverse nature of the role, it does not attempt to detail every activity. Specific task and objectives will be agreed on an on-going basis. The post holder will be required at all times to perform any other reasonable tasks, as requested in order to meet the operational needs of the business.
London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice.
LONDON LUTON AIRPORT OPERATIONS LIMITED IS AN EQUAL OPPORTUNITIES EMPLOYER AND WELCOMES ALL APPLICATIONS.