People Advisor

Job description and person specification

Title: People Advisor

Department: Human Resources

Reports to: People Services Manager

Work Pattern: Monday to Friday 37 hours per week (12-month FTC)

Job purpose summary:

As a People Advisor, you will provide a proactive and professional customer service to all LLA stakeholders, being responsible for the delivery of a full range of people resource services.

Key responsibilities and accountabilities:

• Being the first point of contact for our employees, via email and phone.
• Assisting with the selection, recruitment, and onboarding of employees.
• Assisting managers through the investigation, disciplinary, and grievance processes.
• Advising employees on the employee benefits provided, e.g., healthcare, pension (non-financial advice), Employee Assistance Program, Occupational health, and Absence reporting.
• Providing Employee Relations advice and working through minor to moderate cases across all departments, and shadowing complex cases with the HRBPs.
• Delivering inductions across LLA.
• Exploring opportunities for employee development.
• Assisting with the continuous improvement of HR systems and practices.
• Advising and assisting on issues relating to workplace relations and performance management.
• Providing advice and assistance on policies, procedures, and legislation.
• Management of personal data and entry/updates on the relevant systems we operate.

Knowledge, skills, and experience required:

The ideal candidate would hold and have some experience and knowledge in the following:

• Demonstrable experience working within a Human Resources environment previously.
• Experience of working with databases and online systems.
• Proficient in Word and Excel.
• Good understanding of employment law and Human resources as a whole.
• CIPD qualification or equivalent, or working towards.
• Excellent attention to detail.
• Act with integrity and honesty and maintain confidentiality at all times.

This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager,in order to meet the operational needs of the business.

For any further information, please contact the Human Resources department at [email protected]. London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it, and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice.

LLA is committed to fostering, promoting, and preserving a culture of diversity, equality, and inclusion as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!

To apply:

Please email your CV and cover letter to [email protected] using reference PA1411 in the subject line. In the body of the email, please make sure to include the following:

• Current and expected salary
• Notice period/availability to start
• Right to work in the UK/sponsorship required
• Whether you are happy to travel to Luton 3 days a week