Picking up or Dropping off for Blue Badge holders

Advice for those using our Special Assistance service or have a blue badge

We recommend you use the Drop Off/Pick Up Zone or Terminal Car Park 1 for dropping off or picking up passengers with reduced mobility needs.

The Drop Off/Pick Up Zone is our closest option for those with mobility needs. Located right outside the terminal building, the Drop Off/Pick Up Zone costs £5 for five minutes and £1 per minute thereafter (max stay 20 minutes).

Alternatively, our next closest option for blue badge holders and those with booked assistance is Terminal Car Park 1, where you can benefit from reduced rates including 30 minutes of FREE parking or reduced rates for longer stays up to 24 hours.  

Our recommended blue badge drop-off and pick-up options are set out below:

* This is a reduced tariff specifically for blue badge holders and those with booked assistance, to take advantage of reduced rates please take your blue badge or confirmation of booked assistance to the Priority Parking office on the second floor of Terminal Car Park 1. Here you will find an help point which will connect you to an operator. Tell them that you are a blue badge holder or you have booked assistance and you would like to validate your parking ticket to get reduced rates.

Map of Accessible Drop-Off Zones

Help point locations for dropping off:

• Terminal Car Park 1 – Help points on levels 0, 1 and 3

By pressing the button on the help points you will be connected to our PRM service provider, Wilson James.  Wilson James will ask how they can best assist you and establish what assistance is required, i.e. 1 x wheelchair, help with luggage, etc.

Wilson James agents will then come and assist you from the help point to the terminal building, collecting you from the help point you called from.

On your return journey, please remain seated on the aircraft until all other customers have disembarked. The Wilson James team will then be able to assist you off the aircraft. If required, Wilson James staff will assist you through Border Control, baggage collection, and out to your onward transport (e.g. down to the Drop Off/Pick Up Zone).