Picking up or Dropping off for Blue Badge holders

Advice for those using our Assisted Travel (previously Special Assistance) service, or have a blue badge

We recommend you use Terminal Car Park 1 for dropping off or picking up passengers with reduced mobility needs.

Passengers can benefit from reduced rates at Terminal Car Park 1 if they have a blue badge or booked assistance. Tariffs include 30 minutes of FREE parking or reduced rates for longer stays up to 24 hours.  

Our recommended blue badge drop-off and pick-up location:

* This is a reduced tariff specifically for blue badge holders and those with booked assistance. To take advantage of reduced rates, please take your blue badge or confirmation of booked assistance to the Priority Parking office on the second floor of Terminal Car Park 1. Here you will find a help point which will connect you to an operator. Tell them that you are a blue badge holder, or you have booked assistance, and you would like to validate your parking ticket to get reduced rates.

Map of our recommended Drop Off/Pick Up point

Help point locations for dropping off:

• Terminal Car Park 1 - Levels 0, 1 and 3
• Terminal Car Park 2 - Level 0 (near the assisted travel shelter), Level 1 and 2 near the lift. 

By pressing the button on the help points, you will be connected to our PRM service provider, Wilson James. Wilson James will ask how they can best assist you and establish what assistance is required, i.e. 1 x wheelchair, help with luggage, etc.

Wilson James agents will then come and assist you from the help point to the terminal building, collecting you from the help point you called from.

On your return journey, please remain seated on the aircraft until all other customers have disembarked. The Wilson James team will then be able to assist you off the aircraft. If required, Wilson James staff will assist you through Border Control, baggage collection, and out to your onward transport (e.g. to the Pick Up Zone).