For those using our Special Assistance service or have a blue badge, we recommend you use Terminal Car Park 1 for dropping off or picking up passengers with reduced mobility needs.
- We recommend using Terminal Car Park 1, Levels 0 and 1
- Please park in a designated disabled parking space.
- If you have a Blue Badge, please leave it on display along with your blue parking clock.
- Customers who need to retain their Blue Badge, or customers with reduced mobility who do not have one should go to the Priority Parking office on the second floor of Terminal Car Park 1 to let APCOA know you are parking in the designated area. A note will be made of your vehicle details so you will not be ticketed or towed away.
Map of Disabled Drop-off zone
Dropping off or picking up in an Electric Vehicle?
See here for more information.
Help point locations for dropping off:
- Terminal Car Park 1 – Help points on levels 0 and 1
By pressing the button on the help points you will be connected to our PRM service provider, Wilson James. Wilson James will ask how they can best assist you and establish what assistance is required, i.e 1 x wheelchair, help with luggage etc.
Wilson James agents will then come and assist you from the help point, to the terminal building, collecting you from the help point you called from.
On your return journey, please remain seated on the aircraft until all other customers have disembarked. The Wilson James team will then be able to assist you off the aircraft. If required, Wilson James staff will assist you through Border Control, baggage collection and out to your onward transport (e.g. down to the drop off/pick up zone).