London Luton Airport

Contacts

London Luton Airport postal address

London Luton Airport
Navigation House
Airport Way
Luton, Bedfordshire
LU2 9LY

Please note that calls into the Airport may be recorded for training purposes.

TYPETALK TEXT 18001


If you have feedback regarding your Airport experience, please find the relevant departmental contact from the tables below:

 
 Who should I ask?How do I contact them?
Advertising Advertising and promotional opportunities within and around the Airport site.

JC Decaux Airport UK Limited
27 Sale Place
London
W2 1YR


Tel:  +44 (0) 207 298 8000    
Fax: +44 (0) 207 298 8190

www.jcdecauxairport.co.uk
  For website advertising

Hi-Media
New Penderel House, 4th Floor
283-288 High Holborn
London WC1V 7HP

Tel:  0207 400 9250    

www.hi-media.com
Air Traffic Control Responsible for air traffic control and management of aircraft flying over the UK.  www.nats.co.uk
Airline Routes & Regulation The CAA controls all UK flight paths and aircraft routes www.caa.co.uk
Baggage The airline and its handling agent are responsible for your baggage after check in, during the flight and up to baggage reclaim. Please contact your Airline or Handling Agent
Balloon or Lantern Release If you are planning to release helium balloons or Chinese Lanterns within a 15 mile radius of the Airport you will need to notify National Air Traffic Services (NATS) and the CAA.

Please submit an online application to NATS (Non-Standard Flight Applications),  www.nats.co.uk/nsf  or call 01489 612539/612292 for advice.

Please click here for the CAA guidelines

Please note that enquiries should be made a minimum of 28 days prior to the event.
Buildings, Terminal Facilities and Services London Luton Airport has responsibility for the airport buildings and facilities. Please use our feedback form to contact us regarding airport  facilities buildings and facilities.
Business Development For all airline related enquiries Business.development@ltn.aero
Car Parking APCOA - Car Parking Operator luton.customerservices@apcoa.com
(manned Mon - Fri from 9am - 8pm excluding public holidays)

 0845 303 7397  (9am - 8pm)
 07809 492373  (emergency out of hours)
Cargo For all cargo related enquiries Business.development@ltn.aero
Charges & Conditions Airport tariffs and charges. Business.development@ltn.aero
Check In and Boarding The airline and its handling agent are responsible for the Check In process Please contact your  Airline or Handling Agent
Community Relations Community & Stakeholder Communications communityupdate@ltn.aero
Commercial Responsible for the shopping and eating areas of the Terminal Building commercial@ltn.aero
Customs UK Border Agency 01582 817900 / 01582 878700

http://www.ukba.homeoffice.gov.uk/
Flight Information For live flight information

For information regarding destinations served by London Luton Airport

For scheduled flight timetables to/from London Luton Airport

For specific information regarding a particular flight.		 Live Flight Information

Destinations Map


Flight Timetable


Please contact your Airline
ID Centre For Security ID Passes at London Luton Airport

Please click here to visit the ID Centre section 

Tel: 01582 395310 - for ID Centre enquiries only. Please note we are unable to answer general queries. 

idunit@ltn.aero
Immigration
(Passport Control)		 UK Border Agency

Tel: 01582 817900 / 01582 878700

http://www.ukba.homeoffice.gov.uk/

Feedback
LLACC London Luton Airport Consultative Committee Tel: 01582 395049

Email: administrator@llacc.com
Lost Property For items lost or found on board an aircraft, please contact the airline Handling Agent

For items lost or found within the Terminal Building or Airport grounds only, please contact Airport Lost Property		 Handling Agents


lostproperty@ltn.aero
Tel: +44 (0) 1582 405100 - Option 5, Option 2, Option 3
Main Switchboard For general Airport enquiries Tel: +44 (0)1582 405100
Marketing London Luton Airport Marketing Department marketing@ltn.aero
Noise Monitoring Airfield Environment Office
London Luton Airport
Navigation House
Airport Way
Luton,LU2 9LY

Noise Complaint Form

noise@ltn.aero  

Tel: +44 (0)1582 395382
Fax: +44 (0)1582 395500
Press Office & Media Enquiries London Luton Airport Press Office - media enquiries only

pressoffice@ltn.aero
Tel: +44 (0) 1582 395119 - Mon-Fri 9:00 - 17:30

07714 728035 - 24 hours media enquiries only

Please note we are unable to answer general queries.
Security For the latest passenger advice

For further information		 Security info

www.dft.gov.uk
Shopping & Eating For a list of shops and contact numbers at London Luton Airport

For a list of bars & restaurants and contact numbers at London Luton Airport		 Visit our Shopping section


Visit our Eating section
Disabled Facilities & Special Assistance

For information regarding disabled facilities at London Luton Airport

To book Special Assistance, please contact your airline, tour operator or travel agent at least 48 hours prior to travelling.

Special Assistance Provision

Disabled facilities
Disabledfacilities@ltn.aero

How to book Special Assistance

LTNPRM@ocs.co.uk
Terminal Fire Safety Responsible for Fire Safety at London Luton Airport Fire.safetyofficer@ltn.aero
Public Transport For information on getting to/from London Luton Airport

NB: London Luton Airport cannot be held responsible for any possible delays on public transport		 Visit our To and From the Airport page
Website Responsible for the website content webmaster@ltn.aero

London Luton Airport has a vested interest in the level of service delivered to all our customers when using our facilities and in this regard we thank you for highlighting your experience so we can continue to improve.

If the above list does not answer your question, please contact us using our Feedback Form

 
London Luton Airport Community Website