Useful information for passengers due to travel

As a result of a car fire in Terminal Car Park 2 on Tuesday 10th October 2023, we have had to make changes to the location of our drop off and pick up zone, please see more information below.

Getting dropped off or picked up

The drop off / pick up zone is now operating out of the Mid-stay car park. There is a short 10-minute walk to/from the terminal building and this walk is signposted, or there is shuttle bus operating between the mid stay car park and the terminal building (Bus Bay A).

Passengers coming from hotels will need to cross over the road to use walkway signposted. 

Delays are expected so please drop passengers off promptly and exit as soon as possible. No charges are in place for this service.

If you require assistance getting to or from the terminal building please advise a member of staff who will direct you to a shuttle service.

Passengers with reduced mobility

Passengers with reduced mobility should clearly display their blue badge on approach to the airport and proceed to Terminal Car Park 1 to be dropped off or park.

Car Parking (managed by APCOA)

There is currently limited car park availability, customers must pre-book car parking prior to getting to the airport, with the exception of the Long Stay car park where you can pay on the day rates. 

For the latest parking information and FAQ's click here.

Taxis

Pre-booked taxis continue to operate as usual, but this will now be operational from the temporary drop off zone located in the mid-stay car park. If you have arrived at the airport haven't pre-booked a taxi, you can still pick a cab up from the taxi area.


M1 Closures - May 2024

Upgrade works to the M1 between junctions 10 and 13 will see traffic management barriers installed and a 50mph average speed restriction in place.

Please check National Highways for more details.

Rail Strikes - 6th to 11th May 2024

Strike action has been announced by the ASLEF Union for the following train operators on the following days which will impact travel to London Luton Airport:

  • Tuesday 7th May - Thameslink
  • Wednesday 8th May - East Midlands Railway

In addition, the above train operators will have an overtime ban from Monday 6 May to Saturday 11 May which may alter the timetable of trains that will be running.

Please check your journey before you travel.

Coming Summer 2024

Work is underway on the installation of a new mezzanine floor in the London Luton Airport departure lounge.

Once complete, the floor will form part of an exciting new flagship restaurant providing seating for up to 500 diners and scheduled to open in summer 2024.

Now that work is underway, the former Frankie & Benny’s restaurant has closed.

Our aim is to ensure minimum disruption to passengers in the LLA terminal.

Thank you for your patience and understanding.
 


Page last updated at 11:52 on 26.4.2024

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