Lost Property at London Luton Airport

If you've lost something valuable or think you may have been the victim of theft, we're here to help.

Lost items around the airport (not onboard aircraft)

Lost something during the hustle and bustle of travel? There's a good chance that your item could have been handed in to our Lost Property department.

Items lost around the airport are managed by Excess Baggage who have a unit located in our Check-in area, which is open daily from 04:00 - 22:00. 

Items reported as lost are logged on a database at lostproperty.org. It can take 24 to 48 hours for a found item to be registered on the database. We keep all found items for up to three months.

To report an item lost an the airport, please complete the online form below.

Report lost property

We will then start the process of matching an item to the description you have provided. The more detail you give about your item, the easier this is for us. If we find a match, we will contact you and give you a reference number so that you can arrange to collect your item. We can also post your item directly to you if that is more convenient.

Please note, there is a fee to reclaim your item. This covers the administrative process and storage of the item.

Lost something onboard your aircraft?

If you think you’ve left something onboard, your airline's Handling Agent is who to contact for help. Simply look for your airline below and you'll find the relevant ground handler details.

Find your ground-handling agent

DHL logo

DHL

Call: +44 (0)1582 395 244 
email: [email protected]

Call +44 (0)1279 813000 for items lost or found on an aircraft (not recruitment) or email [email protected]

easyjet-logo.webp

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GH Luton Ground Handling Services

Call Baggage Facilities Desk:
01582 395406 
Email [email protected].

gh-airlines

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Swissport

Call: +447860387450
email [email protected]

airlines serviced by swissport.webp

Jet2 white on red coloured logo

Jet2

Call: +44 (0)1582 395767

Jet2 white on red coloured logo

Lost something on the way to or from the airport?

Rail 

Lost property on East Midlands Rail

Report to East Midlands Rail

Lost property on Thameslink:
Report to Thameslink

Luton DART

Lost Property on the Luton DART:

Email Luton Dart

Missing something valuable or think you're a victim of theft

If you're still in the airport and have lost something valuable, or think you may have been the victim of theft, please ask a member of staff to help you contact the airport police to file a report.
If you have already left the airport, please report the loss or theft using the Bedfordshire Police online reporting tool. Alternatively, you can contact them via telephone by dialling 101.

Report to Beds Police