Driving to the airport?
Pre-book your parking space and allow more time...
Start your journey off in the comfort of your car by driving to the airport and take advantage of LLA's convenient parking facilities.
For customers staying longer than 24 hours, we recommend pre-booking parking at one of our official car parks and arriving early to select a space. Official car parks are patrolled 24/7 by management staff, Airport Security and the Police, so you have one less thing to worry about.
Dropping Off?
If you're dropping off you can choose from our Express Drop Off Zone or main our Drop Off Zone located in the Mid Stay Car Park. Please drop passengers off as quickly as possible to enable other passengers to be dropped off.
Picking up?
Passengers can be picked up from the Pick Up Zone located in our Mid Stay Car Park.
Public transport alternatives
If you're looking to travel to LLA using public transport, there are a number of options available to you.
Train services run around the clock; trains from central London to Luton Airport Parkway can take as little as 20 minutes.
There are also lots of bus routes with around 400 services arriving and departing at London Luton Airport each day.
For further information or to book, please visit to/from LLA
Frequently Asked Questions
What if I have a trailer or caravan, or a large vehicle like a motorhome, limousine or tall van?
If you take up more than one space, we’re sorry, but you’ll have to pay for the extra space(s) used.
So, please get in touch before you book or turn up, and we can tell you if your vehicle is too big for a single space and how much you’ll have to pay.
Do I have to tell you if I’m coming in a different car than I told you about when I booked?
Yes. Our entry barrier cameras record your car registration number. So, if you arrive in a different car, we won’t be able to match the registration to the booking.
If you don’t tell us, you’ll end up paying twice, and the extra charges will be charged at our pay-on-the-day rate displayed at the entrance to the car park you use. The extra charges will be debited to the card you used to make your original booking.
You can change the car registration in your booking at via the Manage my Booking feature on the Luton Airport Car Parking website or by calling us on 0345 303 7397, as long as you do it 24 hours before your chosen car park entry time.
Do I get allocated a space when I pre-book?
You don’t get an allocated space, instead you just find one you like.
If you turn up and can't find a space in the car park you have booked, use the ‘help’ button at the entrance to the car park and let us know.
If the car park you have booked is full, we’ll give you a free upgrade, or, if that’s not possible, we’ll put you in a cheaper car park and refund the price difference.
Can I book disabled spaces?
No, but all our Car Parks have disabled spaces for Blue Badge holders.
Terminal Car Park 1:
82 blue badge bays, located on levels 0 & 1
47 blue badge bays, located in Zone C, Rows C8 and C12Long Stay Car Park:
113 blue badge bays, located by Bus stop 7We we recommend using Terminal Car Park 1 for ease of access.
Can I request a change to my booking?
It depends on what you've booked.
If you've booked our Economy Priority Parking (Meet and Greet) service, changes may not be requested.
For all other parking products, you're allowed to request changes to your booking as long as you do so at least 24 hours before your entry time. It's a breeze to request the changes online or you can choose to call us on 0345 303 7397.
We will tell you if there is any change in price to your booking before processing a change you request.
For further details please see our booking terms here.
How do I pay if I haven’t booked?
Charges for pay-on-the-day parking are displayed at the Car Park entrance.
Take a ticket from the machine at the entrance barrier and keep it with you at all times.
On your return, you pay for your parking at the Pay Stations provided, and you’ll need your ticket to do that.
There’s at least one Pay Station in each car park and others in the terminal building.
The Pay Stations accept cash, Visa debit cards, and Visa and MasterCard credit cards.
If the Pay Station isn’t working, use the ‘help’ button, and we’ll direct you to your nearest alternative.
I’ve lost my parking ticket. What should I do?
If you had a physical ticket on entry and have misplaced it, the best course of action is to go to the reception desk located in the Priority Parking area on the second floor of Terminal Car Park 1.
If you lose your ticket, you’ll be charged the full 24 hour rate for each day or part day your vehicle has been in one of our car parks at the charging rate displayed at the entrance to that car park.
What happens after I have booked my parking?
Once you’ve booked your parking space, you’ll receive an email confirming your booking.
Can I make a booking to park at the airport on the day of travel?
Yes, you can book your parking at any time online. However, it is worth noting that, generally, the earlier you book, the better the rates are likely to be.
Are there any height restrictions?
Terminal Car Park 1 has a height restriction of 2.1m.
There are no height restrictions for the Long Stay Car Park and Mid Stay Car Park.