Staff shopping vouchers

On behalf of the Executive Leadership Team and your fellow LLA’ers, thank you for the commitment and ambition you continue to show as LLA celebrates this milestone anniversary.
 
This token of our appreciation will enable you to spend £85 at some of our fantastic on-site retailers. Please take note of some key information on this page when using these vouchers. Please see below for the full list of participating retailers.

  • Aelia* (exclusions apply)
  • Bagel Factory
  • Benitos
  • Big Smoke
  • Boots
  • Burger King
  • Collection
  • Chopstix
  • Chaiiwala
  • Discover London
  • Inmotion
  • JD sport
  • Lego
  • M&S
  • Nolitos
  • Pret Airside
  • Pret Landside
  • Rituals
  • Smithfield
  • Starbucks AS
  • Starbucks LS
  • Sunglass hut
  • WHSmith/Bookshop
  • Yo! Sushi

Your purchase of any product sold by the above-participating retailers will be a qualifying purchase, except as set out below:

* Aelia - Staff cannot buy any Alcohol, Tobacco or Chanel products. 

LLA shopping voucher scheme - terms & conditions of use

1.0. Information about US and these terms

1.1. Who we are.

We (and “our” and “us”) are London Luton Airport Operations Limited (company number 03491213) whose registered office is Percival House 134 Percival Way, London Luton Airport, Luton, United Kingdom, LU2 9NU (“LLA”). We are responsible for the providing the “LLA Shopping Voucher Scheme” at London Luton Airport (the “LLA Shopping Voucher Scheme”) and issuing vouchers to be used by persons employed by us, subject to the terms below, for the purpose of making full or part payment of certain purchases under the LLA Shopping Voucher Scheme (“LLA Shopping Voucher”).
1.2. Who these terms apply to. These terms apply to you if you are in possession of an LLA Shopping Voucher.

1.3 Contact us. If you have any complaints or queries in respect of the LLA Shopping Voucher Scheme or using an LLA Shopping Voucher, you can contact us by email at [email protected].

2.0. The LLA Shopping Voucher Scheme
2.1. Who may use an LLA Shopping Voucher under the LLA Shopping Voucher Scheme. You may only use an LLA Shopping Voucher if you are employed directly by us.
2.2. Who will receive an LLA Shopping Voucher under the LLA Shopping Voucher Scheme. We will determine who is initially issued with each LLA Shopping Voucher at our discretion.

2.3. How will you receive an LLA Shopping Voucher. If we determine that you should receive an LLA Shopping Voucher, we will issue you with printed original of that LLA Shopping Voucher.

2.4. Can I gift or sell an LLA Shopping Voucher to another person. You must not gift or sell an LLA Shopping Voucher, except to another person who is employed directly by us.

2.5. What does the LLA Shopping Voucher Scheme entitle you to. The LLA Shopping Voucher Scheme entitles you to apply the total amount displayed on the face of an LLA Shopping Voucher (“Voucher Value”) in full or part payment (up to the Voucher Value) against the cost of a Qualifying Purchase (as defined below).
2.6. What is a Qualifying Purchase. A Qualifying Purchase is a purchase you make of one or more Qualifying Products (as defined below) from a Participating Retailer (as defined below) on a single visit to that Participating Retailer’s retail premises situated at London Luton Airport.
2.7. What is a Qualifying Product. A Qualifying Product is any good or service purchased from a Participating Retailer (at that Participating Retailer’s retail premises situated at London Luton Airport) which is listed as a “qualifying product” on the LLA Shopping Voucher Scheme information page located at www.london-luton.co.uk/voucher-terms.
2.8. Who are the Participating Retailers. The Participating Retailers are those retailers listed as “participating retailers” on the LLA Shopping Voucher Scheme information page located at www.london-luton.co.uk/voucher-terms at the time you attempt to use an LLA Shopping Voucher in full or part payment (up to the Voucher Value) against the cost of a Qualifying Purchase.
2.9. Using an LLA Shopping Voucher to pay in full or in part (up to the Voucher Value) for a Qualifying Purchase. To use an LLA Shopping Voucher to pay in full or in part (up to the Voucher Value) for a Qualifying Purchase under the LLA Shopping Voucher Scheme you must present that LLA Shopping Voucher to a member of the relevant Participating Retailer’s staff immediately prior to the point at which you pay that Participating Retailer for the Qualifying Purchase.
2.10. What happens if an LLA Shopping Voucher is lost, stolen or damaged. We are not liable to replace, or pay to you the value, of any lost, stolen or damaged LLA Shopping Vouchers.
2.11. What are the other limits on your use of each LLA Shopping Voucher.
2.11.1. Each LLA Shopping Voucher may only be used by you in full or part payment (up to the Voucher Value) of one Qualifying Purchase. If the Voucher Value exceeds the total cost of a Qualifying Purchase, no cash or change will be given to you by the Participating Retailer, or by us, for the excess Voucher Value.

2.11.2. LLA Shopping Vouchers will not be refunded or exchanged for cash or other denominated of LLA Shopping Vouchers by any Participating Retailer or by us.

2.11.3. Each LLA Shopping Voucher may only be used by you in full or part payment (up to the Voucher Value) of a Qualifying Purchase on or before the expiry date set out on that LLA Shopping Voucher.

2.11.4. Each Participating Retailer may at its discretion determine whether an LLA Shopping Voucher may be used by you in conjunction with any other promotion, offer or discount it offers to you from time to time. If a Participating Retailer determines that an LLA Shopping Voucher may not be used by you in conjunction with any other promotion, offer or discount it offers you from time to time, that LLA Shopping Voucher may not be used by you to pay in full or in part (up to the Voucher Value) for a Qualifying Purchase to which the relevant promotion, offer or discount would apply.
2.11.5. You must not reproduce or copy an LLA Shopping Voucher.
Withdrawal of the LLA Shopping Voucher Scheme or a change in these terms. We may at our discretion withdraw the LLA Shopping Voucher Scheme or change these terms and conditions at any time to time. An up-to-date copy of these terms and conditions can be found at www.london-luton.co.uk/voucher-terms. If we withdraw the LLA Shopping Voucher Scheme, you must on request by us return to us all LLA Shopping Vouchers which have been issued to you (which you have not at the time of our request already used to pay in full or in part (up to the Voucher Value) for a Qualifying Purchase).
3.0. Liability
3.1. We are not liable to you for withdrawal of the LLA Shopping Voucher Scheme or a change in these terms. If we withdraw the LLA Shopping Voucher Scheme or change these terms and conditions at any time we shall have no liability to you for such withdrawal or change.
3.2. We are not liable to you in connection with your purchase of goods or services from a Participating Retailer. Each purchase you make of goods and services from a Participating Retailer using an LLA Shopping Voucher is subject to a separate contract for purchase of those goods and services between you and the Participating Retailer (“Purchase Agreement”). You agree and acknowledge that:
3.1.1. the Participating Retailer shall be solely responsible to you for fulfilling its obligations under the Purchase Agreement and supplying to you the relevant goods and services;
3.1.2. we are not a party to the Purchase Agreement, and shall not be liable to you connection with any goods or services provided, or to be provided, under that Purchase Agreement; and
3.1.3. we do not make or give any promises, warranties, guarantees or representations concerning any goods or services provided to you under a Purchase Agreement.
3.3. We are not liable for business losses. If you use our LLA Shopping Voucher Scheme in connection with any commercial or business purpose we will not have any liability to you for any loss of profit, loss of revenue, loss of business, business interruption, wasted expenditure, loss of anticipated savings, loss of or damage to goodwill, loss of contracts, loss of business opportunity or for any indirect or consequential or special loss or damage.
3.4. We are responsible to you for foreseeable loss and damage caused by us. Except as set out above (see “We are not liable for business losses”), if we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. We are responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time these terms are entered, both we and you knew it might happen.
3.5. Limits on our exclusion of liability. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for:
3.5.1. death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors; or
3.5.2. for fraud or fraudulent misrepresentation; or
3.5.3. for breach of your legal rights.
4.0. Data protection
We, and Participating Retailers, collect and process your personal information in connection with the LLA Shopping Voucher Scheme. We collect and process your personal information when we issue you with an LLA Shopping Voucher. We, and Participating Retailers, collect and process your personal information when you use an LLA Shopping Voucher to pay in part or in full for a Qualifying Purchase. For details about the personal information we collect, how we collect it, why we need it, what we do with it, how long we keep it and what your rights are, please see our privacy notice at www.london-luton.co.uk/privacy-notice
5.0. Other important terms
5.1. Transferring these terms. We may transfer our rights and obligations under these terms to another organisation. You may only transfer your rights or your obligations under these terms to another person if we agree in writing.
5.2. Breach of these terms by you. If there has been a breach of these terms and conditions by you, we may, at our sole discretion, decline to permit you to participate in the LLA Shopping Voucher Scheme, and at our request, you must return to us all of the LLA Shopping Vouchers which have been issued to you (which you have not at the time of our request already used to pay in full or in part (up to the Voucher Value) for a Qualifying Purchase).
5.3. Rights under these terms. These terms apply between you and us. No other person shall have any rights to enforce any of these terms. Neither you or we will need to get the agreement of any other person in order to end the contract made by these terms or make changes to these terms.
5.4. Terms which are illegal. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
5.5. Delay in enforcing terms. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking these terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

5.6. Applicable law and where to bring legal proceedings. These terms are governed by English law and you and we can bring legal proceedings in connection with these terms in the English courts.