Help and support

Need help?

Speak to the Control of Contractors Office for support with contractor onboarding, inductions, Concerto, and high-risk permit processes. 

About the Control of Contractors office team?

The Control of Contractors Office supports contractors throughout their journey at London Luton Airport. We provide guidance on contractor onboarding, inductions, Concerto, Work Authorisations and high-risk permit processes.

We can help with:

  • Contractor onboarding
  • Access to contractor inductions
  • Concerto user guidance
  • Work Authorisation process queries
  • High-risk permit process queries
  • Contractor compliance information

Contact the Control of Contractors office

Email

[email protected]

Telephone

01582 395657

Opening hours

Monday - Thursday: 07:30 - 16:00

Friday: 07:30 - 15:30

Location

Technical Services Department Hangar 24 Percival Way LU2 9PA