Responsible Business Strategy 2024 - 2027

A responsible business makes us a better business

As one of the UK’s busiest airports, we are committed to working responsibly and sustainably for the benefit of our passengers, our local communities, our stakeholders and the environment.

Building on the success of our original Responsible Business Strategy (RBS) published in 2020, our updated strategy sets out the targets and commitments that will shape the next phase of our sustainability journey to 2040.

This updated RBS highlights our ambition to be a champion of sustainable aviation and the actions we are taking to reduce our environmental impact, foster economic growth and support our community. It details our evolving ambitions, commitments and targets across four key areas, all supported by a robust governance framework and management structure to manage the material responsible business issues.

Our four focus areas are:

• Our Teams
• Our Community
• Our Infrastructure
• Our Partners