Operations Safety Officer

Job description & person specification

Title: Operations Safety Officer 

Department: Airfield Operations

Reports to: Operations Duty Manager

Work patterns: 42 hours per week, including rotating and alternating shift patterns

Job purpose summary:

Reporting to the Operations Duty Manager, the role of an Operations Safety Officer is to work as part of a team involved in carrying out the tasks of the Airfield Operation Department. The department’s primary responsibility is to maintain an environment that is safe for use by aircraft. The position is primarily airside-based; however, not all tasks are restricted to the airside environment. 

Key responsibilities and accountabilities:

  • Be fully accountable for delivering Operational Safety Excellence. 
  • Monitoring, assessment, and enforcement of agreed safety standards through active engagement with all airside users. 
  • Promotion of a Just and Fair Culture in accordance with the Safety Management System.
  • Delivery of standards and performance in accordance with published Key Performance Indicators (KPI’s). 
  • Assist in the maintenance and development of the airside Safety Management System (SMS). 
  • Provide an emergency response in accordance with the Emergency Orders. 
  • Partake in all training associated with the role of Operations Assistant and cooperate on the attendance of training days when off duty, given reasonable notice. 
  • Assist in all duties in accordance with the SMS and comply with all reasonable requests from the supervisory management team. 
  • Conduct scheduled and Ad Hoc Controls and inspections using the department's SMS Platform, Opscom. 
  • Deliver on the Vision & Mission and LLA Brand Values. 
  • Provide airside coaching services, ensuring all vehicles are professionally operated. 
  • Ensure vehicles and equipment are maintained to a high standard of cleanliness. 
  • Comply with instructions, procedures, and processes. 
  • Escorting and monitoring of contractors airside 
  • Provide ‘Follow Me’ service as required, including the marshalling of aircraft. 
  • Operate machinery and equipment for the purpose of winter operations, including articulated snow brushes, Ramp Hogs, de-icing equipment, mechanical sweepers, granule spreaders, and to undertake manual snow clearing where required (Provision will be made for training and licensing to HGV Class 2) 
  • Operate machinery and equipment associated with summer operations (Habitat Management), including mowers, strimmers, and handheld equipment for the purpose of removing self-seeding trees or scrub and maintaining an airfield unattractive to wildlife. 
  • Provide forklift services to both internal and external parties (Provision will be made for forklift training and licensing) 
  • Contribute to the maintenance of Health, Safety, and Environmental accreditations. 
  • Undertake line marking duties as required. 
  • Provide assistance within the airport environment, i.e., Cargo Operations. 
  • Contribute to delivering a great guest experience by performing your role with accuracy and efficiency. Recognising that every task, whether guest-facing or behind the scenes, contributes to supporting the company’s overall LLA Way Strategy and service standards.  
  • Proactively and positively promote the LLA Way initiatives and projects with all employees and the wider airport community.  

Regulations regarding airfield operations and particularly safety management are constantly changing, as are the demands of our aviation business partners. Therefore, the accountabilities listed above are for illustration purposes only and are not exhaustive. 

Qualifications required:

The candidate will have a positive outlook and attitude, will be capable of identifying and resolving problems and possess good organisational skills. As a prospective candidate, you will be capable of working on your own initiative as well as part of a team. You will be task-oriented, able to communicate well with all stakeholders, be customer-focused, and capable of delivering excellent service against agreed organisational objectives.  

The nature of the operation demands an adaptable persona willing to learn and encompass new tasks, as well as being keen in assisting the development of both the department and operation as a whole. 

As the role involves IT-based tasks, a good working knowledge of computer systems and programmes is ideal. 

The ideal candidate is expected to hold and have some experience and knowledge in the following: 

  • Candidates should ideally hold an AOA-recognised ADP/MADP. 
  • A valid UK Category B Driving License and a minimum of 2 years driving experience. 
  • A PCV License is desirable but not essential, as training will be provided. 
  • Experience in airfield operations and apron activities. 
  • Possess Radio Telephony skills to CAP 413 standard. 
  • Be familiar with a regulated working environment. 
  • Have an awareness of Safety and Emergency procedures. 
  • An understanding of Aerodromes (Regulation 139). 
  • An understanding of applicable Civil Aviation Authority publications such as CAP Manuals 772, 790, 642, and 637. 
  • An understanding of the use of auditing and reporting systems is desirable. 
  • The successful candidate will also subscribe to LLA’s Mission, Vision, Values, and Behaviours 

This job description is intended to give an appreciation of the role and the range of duties and responsibilities to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed on an ongoing basis. The post holder will be required at all times to perform any other reasonable tasks, as requested by the Line Manager, in order to meet the operational needs of the business.

For any further information, please contact the Human Resources department at [email protected] London Luton Airport Operations Ltd collects your personal information when you submit your application. For more details about the personal information LLA collects, how we collect it, why we need it, what we do with it, how long we keep it, and what your rights are, please see our privacy notice at https://www.london-luton.co.uk/privacy-notice.

LLA is committed to fostering, promoting, and preserving a culture of diversity, equality, and inclusion as we carry out our mission. We will always be respectful and seek to learn from those different from ourselves. We strive to be an equal opportunity employer, and we are determined to ensure that no applicant or employee has a negative experience for being who they are. We welcome all applications!

LLA is well connected by public transport, with a range of travel discounts and support services available to staff. For more information, visit: London Luton Airport Staff Travel Information 

To apply:

Please email your CV and cover letter to [email protected] using reference OSO1905 in the subject line. In the body of the email, please make sure to include the following: 

  • Current and expected salary
  • Notice period/availability to start
  • Right to work in the UK/sponsorship required